If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping you choose, shipping date estimates may appear on the shipping quotes page.
We try and ship all items within two business days of purchase.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce.
Abandoned Local Pickup Orders
We will hold your pickup order for 30 days unless communicated otherwise. After this 30-day period has passed, we will consider this property abandoned and will attempt to refund your purchase to your original payment method. The abandoned item will be returned to our inventory and be relisted for sale.
2023 Holiday Shipping
Thanksgiving Day: Thursday, November 23th, 2023
One of the busiest travel weekends of the year, Thanksgiving is celebrated every fourth Thursday of November. USPS stores countrywide will be closed with no delivery.
It’s recommended that shipments arrive by Tuesday, November 21st. It’s important to check with your local branch to learn the USPS holiday hours. The estimated USPS holiday shipping deadline for Thanksgiving is as follows:
- USPS Priority Mail Express: Next day, ship by Monday, November 20th
- Priority Mail: 1-3 days, ship by Friday, November 17th
- First-class Mail: 1-3 days, ship by Friday, November 17th
- USPS media mail: 2 to 8 days, ship by Friday, November 10th
- USPS retail ground: 2 to 8 days, ship by Friday, November 1oth
Black Friday and Cyber Monday 2023
Friday, November 24th, and Monday, November 27th
Two of the busiest shopping days of the year, Black Friday arrives right after Thanksgiving with Cyber Monday the next Monday. eCommerce merchants experience high volumes of orders during this weekend rush due to the numerous sales and deals offered across the industry.
In most situations, sales are extended the whole week with heightened shipping volumes all through; unlike other holidays, this is considered one of the busiest times for shipping couriers.
To help fulfill shipping volumes, USPS maintains its normal operations for both ground and air services. Since customers may make purchases on Black Friday or during cyber Monday, you shouldn’t be worried about deliveries as the courier will ship in the course of the week. Be sure to check the USPS holiday hours at your local branch during this busy season.
Christmas Day: Monday, December 25th, 2023
On Christmas, USPS stores countrywide will be closed with no delivery. However, due to huge volumes of shipping in the lead-up to Christmas, some USPS offices will remain the two previous Sundays to handle the volume of shipments. It’s best to check with your local branch for the USPS holiday hours.
This should provide ample time for eCommerce stores to make their shipments in time for Christmas. The estimated USPS holiday shipping deadline for Christmas is as follows:
- USPS Priority Mail Express: Ship by Friday, December 22nd
- Priority Mail: Ship by Friday, December 22nd
- First-Class Mail: Ship by Thursday, December 21st
- USPS Retail Ground: Ship by Saturday, December 16th